About Us

A place that feels like home

About Ronald McDonald House Charities North Australia

At Ronald McDonald House Charities North Australia (RMHC NA), we are an independent, not-for-profit organisation committed to supporting families with seriously ill or injured children. Our mission is to provide vital programs that alleviate some of the burdens families face during their child’s medical treatment, offering them a place of comfort, care, and hope through treatment and recovery. 

Our programs reach over 1.3 million kilometres of North Australia landscape—from Cape York and the Torres Strait, through the Northern Territory, to Mount Isa and Mackay—offering comfort and care during some of life’s most difficult moments. 

Through five core programs, we deliver practical, compassionate support: 

  • Ronald McDonald House in Townsville – accommodation close to the hospital 
  • Ronald McDonald Family Rooms in Townsville and Darwin – a quiet space to rest and reset, just steps from the ward 
  • Ronald McDonald Hospitality Carts in Townsville, Darwin, Mount Isa and Mackay – delivering snacks, essentials, and connection at the bedside 
  • Ronald McDonald Learning Program – helping children stay on track with school during and after treatment 
  • Ronald McDonald Family Retreat – a place for families to reconnect and heal beyond the hospital 

These complementary services are made possible through the generosity of volunteers and community partners, and a small staff team who share our belief in supporting families through challenging times. 

RMHC North Australia is here for every family, in every community across our region—whenever they need us. 

What Our Chapter Does

Ronald McDonald Houses

Ronald McDonald Houses offer a home-away-from-home for families with seriously ill or injured children.

Ronald McDonald Family Rooms

Ronald McDonald Family Rooms offer a quiet space for families to rest, recharge, and find comfort away from the clinical environment of hospital wards.

Ronald McDonald Learning Program

Our Learning Program ensures that children undergoing medical treatment can continue their education.

Ronald McDonald Hospitality Cart

The RMHC Hospitality Cart is designed to provide comfort and practical assistance to children and their families during their hospital visits.

Ronald McDonald Family Retreat

Just 30-minutes from Cairns and nestled opposite the serene Palm Cove beachfront, Ronald McDonald Family Retreat offers a resort sanctuary for families navigating the challenges of caring for an ill or injured child, or bereaving the loss of a child.

Make a Lasting Impact on Families and Children

Parents never know when their child will need urgent medical care, but they should always be able to rely on the support they need in times of crisis. With your help, we can ensure families have access to essential care and resources throughout their journey, offering the support that truly makes a difference during difficult times.