Services & Support
With your help, we provide families with better access to the care their sick child needs.
With your help, we provide families with better access to the care their sick child needs.
Ronald McDonald House Charities North Australia (RMHC NA) is committed to providing families with better access to the care and support they need when their children are facing serious health challenges. Our mission is to ease the burdens families encounter by eliminating barriers to care, strengthening their connections, and promoting healing during times of crisis.
We offer a range of vital programs across North Australia, each carefully designed to provide comfort and essential support to families in need. These programs include:
Our aim at RMHC NA is to reduce the emotional and financial strain that illness or injury can impose on families, helping them stay together and remain close to the medical care their child requires.
Ronald McDonald Houses offer a home-away-from-home for families with seriously ill or injured children. We provide accommodation for families who need to travel for their child’s treatment or for mothers experiencing high-risk pregnancies. Our Houses ensure families can remain close to the care their child needs during these difficult times.
The Ronald McDonald Family Rooms in Townsville and Mackay provide a safe, welcoming space for families to rest, refresh, and reconnect when their child is in hospital. These rooms are just moments from the child’s bedside and equipped with essentials such as sleep-rooms for overnight stays, fully stocked kitchens, laundry and bathroom facilities, and comfortable common areas to reduce the stress of hospital stays. These spaces offer families fleeting moments of normalcy—sharing a hot shower, enjoying a meal together, or simply getting a quiet moment away from the clinical environment.
Impact – 2024:
Locations Available:
When a child faces serious illness or injury, time away from school can cause them to fall behind their peers. The Ronald McDonald Learning Program helps bridge this gap by providing free one-on-one tutoring with qualified teachers, tailored to each child’s needs. The program builds confidence, supports learning recovery, and helps children return to school ready to succeed.
Impact – 2024
Locations Available
Sponsorship of the Ronald McDonald Learning Program helps provide local children with the support they need to get back on track with their education after time in hospital. As a sponsor, your business will be recognised for directly investing in brighter futures — ensuring no child is left behind because of illness.
The Ronald McDonald Hospitality Cart brings comfort directly to families at the hospital bedside. Stocked with snacks, drinks, and essential items, the carts provide small but meaningful relief to families during long, stressful hours while their child receives treatment. Delivered with care by trained volunteers, the carts ensure families can focus on what matters most — supporting their child.
Impact – 2024
Locations Available
Sponsoring a Ronald McDonald Hospitality Cart gives your business the opportunity to be recognised for directly supporting families in hospital. Your support ensures that families receive thoughtful, practical care when they need it most — providing comfort and reassurance during their child’s treatment journey.
The Ronald McDonald Family Retreat in Palm Cove provides families with a chance to relax, recharge, and spend quality time together in a safe, supportive environment. After long periods in hospital or caring for a seriously ill child, families can enjoy short breaks in fully equipped accommodation, surrounded by beautiful tropical gardens and close to the beach. The Retreat helps restore energy, strengthen family bonds, and promote wellbeing for parents and children alike.
Impact – 2024
Locations Available
Sponsorship of the Ronald McDonald Family Retreat allows your business to be recognised for directly supporting families in need of respite. Your support ensures families can enjoy safe, restorative time together, helping them recharge physically and emotionally while continuing to care for their child.
Parents never know when their child will need urgent medical care, but they should always be able to rely on the support they need in times of crisis. With your help, we can ensure families have access to essential care and resources throughout their journey, offering the support that truly makes a difference during difficult times.